Corrective and preventive action (CAPA) guru Ken Peterson breaks down the quality event management process and provides tips to help companies avoid CAPA overload while spurring creativity. This first of a two-part series on CAPA innovation demonstrates how organizations can implement creative techniques to advance their quality programs beyond common (and often inefficient) CAPA management. Ken discusses the importance of project scope and compares and contrasts CAPA improvement and CAPA compliance. Walking through the fundamental steps of CAPA improvement, he also shows how companies can catalyze CAPA innovation by asking key questions that allow them to envision and construct inventive new solutions.
August 27, 2018